STANDARD SERVICES
- Chalet Manager / Concierge service daily;
- Chef serving breakfast on 7 days and dinner on 6 evenings;
- Host(s) serving breakfast and afternoon tea on 7 days and dinner on 6 evenings;
- Chalet maid service every day;
- Arrival and departure electric taxi from Zermatt train station;
- Weekly linen change and daily towel changes;
- Luxury bathroom products, robes and slippers;
- Hairdryers in every bathroom;
- In-chalet ski and boot delivery service;
- Lift pass delivery service.
EXCLUDED SERVICES: Costs of all food and drinks will be charged extra at cost plus applicable VAT (MWST); Lunches; All other services including ski instruction, massage must be paid for by the client.
ADDITIONAL SERVICES (EXTRA CHARGES APPLY)
- Private transfers to and from resort;
- Lift passes;
- Ski equipment hire;
- Childcare;
- In-chalet massage and hairdressing;
- Private ski guides, heli-skiing and ski lessons;
- Non-skiing activities;
- Pre-arrival shopping service;
- Helicopter transfers;
- Party planning;
- Corporate event planning;
- Please enquire about any other specific service requests.
*This service is based on a week-long stay and services may be tailored to your exact requirements during the booking process. Exact services included with each booking will be listed on the Booking Confirmation.